Soft Skills Training

Soft Skills Overview

Soft Skills training provides business and IT professionals with the elicitation, critical thinking, decision making, business case and communication skills, techniques and methods to engage stakeholders at all levels across the enterprise.


Why are soft skills so valuable?

• Organizations are lean. No one seems to know "the business" - only pieces.

• Access to knowledgeable subject matter experts is increasingly difficult.

• Projects often span multiple business areas with different, sometimes conflicting, business practices – often resulting in an endless chain of references to "someone who knows".

• Business is fast paced. Everyone needs a solution “now”!

• There never seems to be enough time to get it right. However, there is little tolerance for getting it wrong.

Soft Skills Outlines

You get to know useful principles and methods to systematically shape and optimise your time management and self organisation. You develop options to coordinate your working day significantly more efficiently. This means you create space for other tasks and for yourself.

Request Course

Skills to achieve stress-free productivity. Getting Things Done ® (GTD ®) Training teaches skills to increase focus, prioritize commitments, and achieve stress-free productivity. Participants learn a system to reduce mental clutter and take control of their thoughts and tasks.

Request Course

The couese covers phone calls, video chats, and face-to-face conversation. Nonverbal communication strategies consist of mostly visual cues, such as body language, facial expressions, physical distance between communicators, or the tone of your voice.nager

Request Course

Business and Report Writing Skills. This training course is aimed at managers who have to use business and report writing skills to communicate their business ideas accurately and effectively to their readers. The training focuses on basic skills like planning, layout of and writing a business report.

Request Course

Learning Outcomes - Presentation Skills Training Course - 2-days. Learn to design effective & engaging presentations. Select the most suitable delivery method based on the audience, the environment & the message being delivered. Master powerful & effective verbal & non-verbal communication techniques.

Request Course

About this course: This is a course to help you write effective business emails in English

Request Course

In today's business environment, the telephone etiquette displayed in organisations is indicative of its willingness and ability to efficiently assist customers.

Request Course

Interpersonal Skills in the Workplace. Awareness of Self and Others. Effective Communication Skills. Forming Connections with Others. Dealing with Difficult Interpersonal Relationships. Capstone: EXIT Game (EXperiential Interpersonal Techniques)

Request Course

Emotional intelligence is the ability to monitor one's own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.

Request Course

The course Introduction to Conflict Management and Negotiation introduces you to the different types of conflict that can occur in your work and personal life

Request Course

Our Conflict Management Short Course will equip you with the skills to see conflicts coming and how to deal with these encounters in a professional manner.

Request Course

Face to Face Selling Skills is a basic selling skills course covering the fundamentals needed by all salespeople who are customer facing

Request Course

The Supervisory Management Skills short course will equip you with the necessary skills to be successful in any supervisory position, by focusing on and improving important skills, such as planning and organising, managing staff and conflicts and effective leadership.

Request Course

Participants will practice the problem-solving process by working on actual problems in the course. The focus in the course is on group problem solving and decision-making, but participants will be able to apply the same processes and tools to individual problems and decisions.ers

Request Course

Essential Skills of Leadership. Authenticity. Good communication. Being articulate. Thinking on your feet. Humour. Flexibility. Integrity. Compelling presence.

Request Course

Our finance for non finance managers course is ideal if you need some basic skills to read & understand financial reports, and monitor financial performance.

Request Course
Business Management schedule
Business Management Online

Study online at your own terms,If you are unable to attend classes in person, Ikusasa provides you with a facility whereby you are able to study online.